Refund & Cancellation Policy

Last updated: 2026

This policy explains how cancellations and refunds are handled for services purchased from Taxblock Professional Services Private Limited.

1. Cancellations

You may request cancellation of a service before work has commenced. Once our team has started working on your engagement (for example, preparing a return or filing), cancellation may not be possible or may be subject to deductions for work already performed.

2. Refunds

• If you cancel before any work has begun, you are eligible for a full refund of the service fee paid.
• If work has partially commenced, refunds will be considered on a pro-rata basis after deducting charges for work already completed.
• Once a service has been fully delivered (for example, a return has been filed), fees are non-refundable.

3. Non-refundable charges

Government fees, statutory charges, taxes and third-party/payment-gateway charges are non-refundable, as these are paid to external authorities or providers on your behalf.

4. How to request a refund

To request a cancellation or refund, email support@taxblock.ai with your order/engagement details and reason. Our team will review and respond within a reasonable time.

5. Refund processing

Approved refunds are processed to the original payment method through our payment gateway partner, Razorpay, typically within 7–10 business days, depending on your bank or card issuer.

6. Contact